Editorial 01/17

by Klemens Rethmann

Dear readers,

Some models of society have failed because of an idealised view of human nature or its make-up. From our point of view, there is no perfect employee for the logistics business either. The workers at Rhenus are as varied as our corporate group and the people, customers and sectors that we look after.

The wish to serve customers and acquire the skills necessary for this should be what unites us. Viewing customers as the benchmark for our own actions and understanding them in terms of their requirements means that we must develop the art of listening carefully and the ability to learn new things all the time.

Customers nowadays expect us to draw up solutions for them in networks and then introduce them in specific project procedures. This does not end at the borders of cities, countries or even continents in the globalised world of the 21st century. As a result, we need colleagues with an international background for a variety of tasks – or those who are willing to establish this background by spending time abroad at a college, university or as part of their career or within the Rhenus world.

We therefore rely on employees, who view this as an opportunity to continue developing their careers and expand their horizons – and not as a burden. After all, this motivation is essential for people if they are going to immerse themselves in a different culture, integrate there and meet the professional tasks required of them. One of our most important tasks involves discovering these employees, who have an enquiring mind and aim to meet customer requests, at schools and universities – or providing ongoing development for colleagues already working within the Rhenus Group if they have this outlook. Training for specialist qualifications and coaching to enable a successful intercultural dialogue go hand in hand here. The large number of international projects, which dominate our daily work, are the best preparation for this. It is clear that failing to have an understanding of the history, traditions and customers of any country is just as much a hindrance to business success as not having the right logistics tools.

“We need to adapt to the cultures where Rhenus is operating in just the same way as we have to understand the sectors where we’re working.”

 

We are encouraging highly promising young talented people both at home and abroad with our apprenticeship and trainee programmes and through the Rhenus Academy. Those who pass the test, receive more responsibility – in projects or in routine work. This enables Rhenus to remain innovative through fresh ideas and establish the foundation in terms of personnel for the coming years and decades.

Alongside our focus on our employees in all parts of the world, we are also launching a four-part series on the subject of digitalisation in this issue. There will not be any standard strategy to cope with this challenge at Rhenus with its locally-based structures. However, the individual units are intensively grappling with customers’ requirements and our solutions in the digital world. I trust that you will enjoy what you read as we launch this series – and the other texts in this spring edition of the magazine.

Kind regards,
Unterschrift Klemens Rethmann
Klemens Rethmann
CEO

 

Bild von Klemens Rethmann

 

Issues
more Logistics People
Index
Remaining articles of the same issue
Rhenus in brief 01/17

Rhenus Short News

Lead story 01/17

Let's go

Rhenus offers varied opportunities for careers in the international field. Thailand, Russia or France: if people want to discover something completely new and unknown, huge opportunities are opening up for a varied professional career within the strongly growing Rhenus Group – and at many other places in the world.
Interview 01/17

Grown up in the network

Alexander Gechev, Managing Director of Rhenus in Bulgaria, looks back on an emotional quarter of a century in an interview with Astrid Unverricht.
Trends & Markets 01/17

Upping the pace

Rhenus consolidates network of business sites in Asia. Growth in Asia at Rhenus needs to be viewed from two different angles: firstly, the company is expanding its involvement on the continent for the benefit of its customers; secondly, the logistics specialist offers its employees opportunities to advance their careers in this region.
In greater detail 01/17

In Greater Detail

The e-commerce business is booming. Rhenus can now offer a new logistics centre with high-quality warehouse services to its customers in the border triangle where Poland, Germany and the Czech Republic meet.
Report 01/17

Offshore Adventure

What is a wild dream for most people is an everyday event for Svenja Hoferichter: flying by helicopter. Where other people take a bus to get to work, the 29-year-old has to board a chopper.
Sector 01/17

How Digitalisation is Changing the Working World

Shopping on the Internet, sharing photos, blogging and posting commentaries. Digital platforms and services are now impacting our lives – and not just in our private sphere, but also our business environment.
Around Rhenus 01/17

Staying Cool.

The Rhenus Group has been successfully working for DuPont de Nemours for 20 years. The trust placed in Rhenus by the customer is enormous: in addition to classic overland transport services, Rhenus has also been handling highly sensitive ultra-cold transport operations to several European countries since 2012. Rhenus has to guarantee a cool chain of -55 – -60 degrees Celsius end-to-end.
City 01/17

City of Superlatives

Dubai is a city of superlatives with its outstanding buildings, the world’s highest restaurant and the largest shopping mall. Gaining approval to organise the EXPO 2020 World Fair has only served to stimulate the economy even further. Rhenus opened a business site in the desert metropolis last year.