"If you want to be successful, act with a sense of entre- preneurship and assume some responsibility."
My father has been acting in line with this life motto for decades. It embodies what we call an entrepreneurial spirit. It is a characteristic that is in great demand nowadays, but it is much more than just a current trend, in our view. On the contrary: it is a fundamental element in the Rhenus DNA. That is good reason to take a closer look at its different facets in this magazine.
But what exactly lies behind this buzzword? An entrepreneurial spirit is more than “just” entrepreneurship. It is a system of coordinates that has three fixed points for us at Rhenus: a focus on our customers, our own efficiency and the success of our units. We make decisions quickly, but not rashly; we tackle challenges with a sense of pragmatism and reward individuals’ courage for introducing new ideas. This enables our employees to celebrate success stories and learn from their mistakes.
Despite its positive characteristics, a spirit of entrepreneurship is often stretched to the limit in everyday situations – and it can be misunderstood too. An entrepreneurial spirit does not mean that each employee decides everything themselves and places the interests of their own business area before those of others or is supposed to promise a customer everything without paying attention to the company’s competitive standing. An entrepreneurial spirit has a great deal to do with performance and acting quickly, but even more with taking on responsibility.
We give our employees a great deal of leeway for entrepreneurial actions within Rhenus, but also set standards so that managers can focus on what is essential. And standardisation procedures do not come from some central ivory tower, but are the result of cooperation between local units and central specialists. Flexibility and rules complement each other and are not a contradiction in any way. This means, for example, that people comply with rules, but are also allowed to question their validity.
In order to remain competitive in the long term, it is important to continue developing at all times and work to provide innovative solutions for our customers. Research and development at Rhenus take place at a local level. Managers, who typify an entrepreneurial spirit, take on responsibility, coordinate matters and ensure a fruitful exchange of experiences. This means that Rhenus continues developing its entrepreneurship through specific customer projects. After all, an entrepreneurial spirit is not an end in itself, but is always geared to our customers’ needs – and that is not only true now, but will be in future too.
With this in mind, I trust that you will enjoy what you read!