The Rhenus World 01/20
Continuous growth: More than 3,000 pallets of goods every day /// About 18 million customers per month /// More than 1,800 stores
More than 12 million customers purchase clothing, household products or decorative items in a PEPCO store every month. The company delivers more than 3,000 pallets filled with goods to eleven different European countries every day. It selected Rhenus as its logistics partner to ensure that the logistics operations to its Bulgarian stores run smoothly too. The major challenge here involves precisely coordinating the flows of goods and preventing any excesses or shortfalls in stocks in each store. This requires very reliable planning operations and minimising the potential for delays.
Rhenus' work starts with coordinating the transport operations from PEPCO's Hungarian logistics centre to the Rhenus warehouse in Sofia. The logistics specialist keeps stocks of babies' and children's clothing, toys, fashion collections for women and men as well as household items and seasonal decorative goods there. Rhenus looks after the incoming goods, stores items, manages the orders, handles the picking work, prepares the items for shipment and distributes them to all the stores in Bulgaria.
A RELIABLE LOGISTICS PARTNER
"It's essential to have a reliable, stable and predictable supply chain when working for a discount store customer," says Marin Geechev, the Rhenus Country Manager in Bulgaria. "We want to establish a long-term partnership and provide the best possible logistical support for the customer as it sets up its stores in Bulgaria." The Rhenus operations for PEPCO not only include managing the warehouse and transport operations, but also handling returns.
“The complete logistics operations were launched on time. It was very important for us to cater for all the customer’s individual requirements and handle them professionally. We regularly checked and adapted the flows of goods and information until we reached the quality level that PEPCO wanted,” Marin Gechev adds.
A discount store provider for clothing and household products
PEPCO is a European discount store chain that trades in clothing and household products. The first three stores opened in the Polish cities of Poznan´, Bydgoszcz and Gdan´sk in 2004. The company was already operating 1,000 stores by 2016. PEPCO expanded its activities to the Bulgarian market three years later. PEPCO now employs more than 19,000 people.